Terms & Conditions
# Terms & Conditions
Effective Date: 9 August 2026
Welcome to BizLiveTech Gifts, operated by Genius Computers, Ramthirath Nagar, Belgaum, Karnataka, India.
By accessing or using gift.bizlivetech.com, placing an order, or purchasing any product through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
## 1. Business Information
Business Name: Genius Computers
Brand / Website: BizLiveTech Gifts
Website: gift.bizlivetech.com
Business Address: Ramthirath Nagar, Belgaum, Karnataka, India
GSTIN: 29AGBPR9233K1ZV
Email: [geniusshoppe@gmail.com](mailto:geniusshoppe@gmail.com)
Phone: +91 9513256596
## 2. About Our Products
We sell gifts and customized products, including products that may be personalized using customer-provided names, photographs, messages, designs or other content.
Product images displayed on the website are for representation purposes. Because of differences in monitors, screens, photography, printing, materials and manufacturing processes, there may be minor variations in colour, texture, dimensions or appearance.
Customized products may have minor variations arising from the printing, sublimation, engraving, cutting, finishing or manufacturing process.
## 3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications and availability are accurate.
However:
* Colours may appear slightly different on different screens.
* Product dimensions may have reasonable manufacturing tolerances.
* Handmade or customized products may have minor variations.
* Product availability may change without prior notice.
* We reserve the right to correct typographical, pricing, description or inventory errors.
If a material error affects an order already placed, we may contact the customer to confirm whether the order should proceed or be cancelled.
## 4. Customized / Personalized Products
For personalized products, customers are responsible for providing accurate information, including:
* Names and spellings
* Dates
* Messages
* Photographs
* Logos
* Designs
* Addresses
* Other personalization instructions
Once production of a customized product has started, changes may not be possible.
Customers should carefully review all information supplied for personalization before submitting an order.
Where a design proof or preview is provided for approval, the customer is responsible for checking the proof before giving approval.
## 5. Customer-Provided Content
By uploading photographs, artwork, logos, names, messages or other material, you confirm that:
1. You have the right or permission to use the content.
2. The content does not violate any third-party copyright, trademark, privacy or other legal rights.
3. The content is not unlawful, defamatory, abusive, obscene or otherwise prohibited by applicable law.
You authorize Genius Computers to use the submitted content solely for processing, producing and fulfilling your order and for necessary customer-support purposes.
We reserve the right to refuse content that we reasonably believe is unlawful or infringes third-party rights.
## 6. Prices and Taxes
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, including GST where applicable, will be charged in accordance with applicable law.
The GSTIN of Genius Computers is:
29AGBPR9233K1ZV
The final amount payable will be displayed during the ordering/payment process.
## 7. Orders and Order Acceptance
Placing an order constitutes an offer to purchase the selected product.
An order is considered accepted only after payment is successfully received and the order is confirmed by us.
We reserve the right to cancel or decline an order in circumstances including:
* Product unavailability
* Incorrect product or price information
* Payment failure
* Suspected fraudulent activity
* Invalid customer information
* Inability to fulfil the requested customization
* Content that violates applicable law or these Terms
If we cancel an order after payment has been received, the eligible amount will be refunded to the original payment method, subject to applicable payment-processing procedures.
## 8. Payment
Payments may be processed through the payment methods made available on the website.
The customer is responsible for providing accurate payment and billing information.
We do not intentionally store complete debit/credit card information. Payment processing may be handled by third-party payment service providers subject to their own terms and privacy policies.
## 9. Shipping and Delivery
Orders will be processed after successful payment and, where applicable, after receiving the required personalization information or design approval.
Estimated delivery timelines may vary depending on:
* Product type
* Customization requirements
* Production time
* Shipping location
* Courier availability
* Public holidays
* Weather or other unforeseen circumstances
Delivery estimates are indicative and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address and contact number.
If a parcel cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery or repeated delivery attempts, additional shipping charges may apply.
## 10. Inspection on Delivery
Customers should inspect the package when received.
If the package appears visibly damaged, customers should photograph or record the package before opening it and contact us as soon as possible.
For damaged, defective or incorrect products, please refer to our Return Policy.
## 11. Cancellation
Orders may be cancelled subject to the Cancellation Policy published on the website.
Customized products may not be cancellable once production has started.
Please review our Cancellation Policy before placing an order.
## 12. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customized or personalized products are generally not eligible for return merely because the customer changes their mind or no longer requires the product, except where required by applicable law or where the product is defective, damaged, incorrect or otherwise eligible under our policy.
## 13. Intellectual Property
All website content, including but not limited to:
* Logos
* Brand names
* Website design
* Text
* Graphics
* Product photographs
* Illustrations
* Marketing materials
* Original designs
is owned by or licensed to Genius Computers/BizLiveTech Gifts and may not be copied, reproduced, modified, distributed or commercially exploited without prior written permission.
Customer-submitted content remains the property of the customer or its respective rights holder, subject to the limited authorization required to manufacture and fulfil the order.
## 14. Website Use
You agree not to:
* Use the website for unlawful purposes.
* Attempt to gain unauthorized access to the website or its systems.
* Upload malicious software or harmful code.
* Interfere with website operation.
* Use another person's payment or identity information without authorization.
* Submit fraudulent orders.
* Copy or commercially exploit website content without permission.
## 15. Third-Party Services
The website may use third-party services such as payment gateways, courier services, hosting providers, analytics services or communication platforms.
Those services may be governed by their respective terms and policies.
## 16. Limitation of Liability
To the extent permitted by applicable law, Genius Computers shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or products.
Nothing in these Terms is intended to exclude or restrict any consumer right or remedy that cannot legally be excluded or restricted under applicable Indian law.
## 17. Force Majeure
We shall not be responsible for delays or inability to fulfil an order caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, internet or infrastructure failures, courier disruptions or other unforeseen events.
## 18. Privacy
Personal information collected during ordering, payment, customization and delivery will be handled in accordance with our Privacy Policy and applicable law.
Customers should avoid submitting unnecessary sensitive personal information.
## 19. Grievance Redressal
For questions, complaints or grievances relating to an order or the website, please contact:
Grievance / Customer Support
Genius Computers
Ramthirath Nagar, Belgaum, Karnataka, India
Email: [geniusshoppe@gmail.com](mailto:geniusshoppe@gmail.com)
Phone: +91 9513256596
We will make reasonable efforts to acknowledge and resolve customer complaints in accordance with applicable law.
## 20. Governing Law
These Terms shall be governed by the laws of India.
Nothing in this clause limits any statutory rights available to consumers under applicable consumer-protection legislation.
Subject to applicable law, courts having appropriate jurisdiction in Karnataka shall have jurisdiction over disputes arising from these Terms.
## 21. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version published on the website will apply to future use of the website and future orders.
Last Updated: 9 August 2026
For assistance, contact:
Genius Computers
Email: [geniusshoppe@gmail.com](mailto:geniusshoppe@gmail.com)
Phone: +91 9513256596